A small motor trade business in Brighton, specialising in vehicle repairs and servicing, faced a significant challenge when a customer reported a serious issue shortly after their vehicle was serviced. The problem was traced back to a defective part that had been installed, which then led to further damage to the customer’s car. The business was held liable for the repairs to the vehicle, which amounted to several thousand pounds, a cost that could have been devastating to their finances.

Fortunately, the business was covered by a Motor Trade Combined insurance policy from Becks Insurance Brokers, which included cover for defective workmanship. This cover proved invaluable, as it covered the costs associated with the repairs needed due to the defective part installed. Not only did this insurance safeguard the business from a potentially crippling financial burden, but it also ensured that the customer relationship remained intact.

This case underscores the importance of having comprehensive Motor Trade Combined insurance. It not only protects against common risks like theft or damage but also against the less thought of, yet equally critical risks such as defective workmanship. For businesses in the motor trade industry, this cover is not just beneficial; it’s essential for financial stability and reputation management.