At BIB (Business Insurance Brokers Ltd), safeguarding our clients' privacy, along with their private info, in compliance with the Data Protection Act 2018 and GDPR (General Data Protection Regulation) is a commitment we take seriously. This policy enlightens on the collection, use and protection of your personal data and highlights your privileges regarding your data. The Data Controller can be reached at: service@becks.insure, 01273 934600, 7 Newtown Road, Brighton & Hove, BN3 7BA.

1. Data Gathering - Personal info, not confined to, we collect:

Full name

Contact details (email, address, phone number)

Financial and work info

Insurance claims and policy history

Communication and marketing preferences

2. Intent of Data Gathering - We collect and handle personal data to:

Provide insurance services and products

Manage and maintain insurance policies

Handle claims

Adhere to regulatory responsibilities

Enhance customer experience and our service offerings

3. Legal Grounds for Processing - Your data is processed based on the following legal bases:

Contractual Necessity: To provide insurance services and meet our contractual commitments.

Legal Obligation: Adhering to regulatory requirements like anti-money laundering and fraud prevention.

Consent: Through your explicit consent to additional services or marketing communications.

Legitimate Interest: For fraud prevention, customer service improvement, and internal operations.

4. Data Dissemination - We could share your data with:

Insurance providers

Regulators (for instance, the Financial Conduct Authority)

Law enforcement agencies

Auditors and professional advisors

System support technology providers

5. Data Retention - We keep your personal info only as long as required to satisfy the reasons for which it was gathered or to adhere to legal, regulatory, or accounting necessities.

6. Data Safety - We use stringent security standards to safeguard your personal data, including regular security audits, firewalls, and encryption. Access to personal info is limited to authorised personnel only.

7. Your Rights - Under GDPR, you possess several rights concerning your data:

Right to Access: Request duplicates of your data held by us.

Right to Rectification: Correct your data's inaccuracies.

Right to Erasure: Request your data's deletion under certain conditions.

Right to Restrict Processing: Limit the ways your data is processed.

Right to Data Portability: Migrate your data to a different service provider.

Right to Object: Object to your data being processed for direct marketing or legitimate interests.

8. Data Breach - In a data breach scenario, we will inform the Information Commissioner’s Office (ICO) within 72 hours and alert impacted individuals if there is a high risk of adverse impact.

9. Complaints - If you think your data protection rights have been infringed, you can lodge a complaint with the ICO:

ICO website | Phone: 0303 123 1113

For all queries or concerns about this Privacy Policy, contact us at service@becks.insure or dial us at 01273 934600.

This Privacy Policy was updated lastly in September 2023.